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Do I need any special software or apps to take lessons?

Do I need special software or apps? - Help Center

Do I need any special software or apps to take lessons?

No, you generally do not need to download or install any special software or external applications (like Zoom, Skype, WhatsApp, etc.) to take your Turkish lessons on Turkish Mate.

Everything You Need is Built-In

Our platform is designed to be an all-in-one solution for your learning experience. Turkish Mate includes:

  • An integrated video conferencing system for live online lessons directly within our website.
  • A secure messaging system to communicate with your tutor for scheduling, questions, and feedback.
  • Features for booking, managing, and tracking your lessons.

Why Use the Turkish Mate Platform?

Keeping all communication and lessons within the Turkish Mate system offers several advantages:

  • Convenience: Everything you need is in one place. No need to juggle multiple apps or links.
  • Security: Using our platform helps protect your privacy and ensures interactions are monitored according to our policies.
  • Support: If any issues arise during a lesson or with communication, our support team can better assist you when interactions occur on our platform.
  • Lesson Records (if applicable): Features like lesson history or shared resources might be tied to the platform usage.

IMPORTANT: Security and Sharing Personal Information

To protect both students and tutors, it is strictly prohibited and highly unsafe to share personal contact or financial information with each other.

You should NEVER share, request, or accept requests for:

  • Social media accounts (Facebook, Instagram, WhatsApp, Telegram, etc.)
  • Personal phone numbers or email addresses
  • Bank account details, PayPal information, or any other payment methods outside of the official Turkish Mate booking system.
  • Login details for any external software (like Skype IDs, Zoom accounts etc.)

 

All communication, scheduling, lessons, and payments must be handled exclusively through the Turkish Mate platform. Attempting to communicate or pay outside the platform violates our Terms of Service and puts your personal and financial security at risk.

What You *Do* Need (Basic Requirements)

While you don't need *special* software, you will need the basics for online video calls:

  • A stable internet connection.
  • A modern web browser (like Chrome, Firefox, Safari, Edge) on your computer or tablet.
  • A working microphone and webcam (built-in or external).

By using the integrated tools on Turkish Mate, you can focus on learning Turkish in a convenient and secure environment!